Frequently Asked Questions

You can receive a personalized estimate by calling us at 720-491-1325 or visiting our website. Because every home is unique, we provide free quotes based on the specific size and condition of your space.

We proudly serve the entire Northern Colorado region, including Fort Collins, Loveland, Windsor, Timnath, Wellington, Greeley, Johnstown, Berthoud, Longmont, Boulder, Erie, Lafayette, and Estes Park. If you are unsure if we cover your area, just give us a call.

We recommend booking at least one week in advance to ensure your preferred time slot, though we always try to accommodate last-minute requests. Our team is available Monday through Friday from 7am to 7pm and Saturdays from 8am to 5pm.

Yes, we offer flexible scheduling for regular recurring cleanings to keep your home or office consistently fresh. You can choose from weekly, bi-weekly, or monthly intervals depending on your specific needs.

We provide a wide range of services including residential, deep cleaning, move-in/move-out, and commercial office cleaning. We also specialize in Airbnb turnovers, construction cleanup, window cleaning, and even garage cleanouts or organizing.

Our move-in and move-out cleanings are designed to get a property ready for new occupants by cleaning inside cabinets, drawers, and appliances. We focus on every detail to ensure the space is spotless for the next transition.

Absolutely, we offer specialized turnover services for vacation rentals including linen coordination to ensure your guests arrive to a perfect stay. We understand the fast-paced nature of short-term rentals and work efficiently to meet your check-in deadlines.

Yes, we offer professional window cleaning to brighten up your home and professional organizing to help declutter your living spaces. These can be scheduled as standalone services or added to your regular cleaning package.

Pricing is customized for every client and depends on the total square footage and the current condition of the home or office. We offer free, no-obligation quotes to ensure you get a fair price tailored to your specific project.

We accept various payment methods including major credit cards, checks, and digital payments for your convenience. Payment is typically due at the time of service unless other arrangements have been made for commercial accounts.

We never want our customers to feel locked in, so we do not require long-term contracts for residential services. You are free to schedule cleanings as needed or cancel your recurring service at any time with proper notice.

We provide all the professional-grade cleaning supplies and equipment necessary to make your home shine. If you have specific products you prefer we use for certain surfaces, just let us know and we will be happy to accommodate.

Simple Shine LLC is a family-owned and operated business that is fully licensed and insured for your protection. We take great pride in our reputation and treat every home as if it were our own.

We strive for perfection, but if you are ever unhappy with an area we cleaned, please notify us within 24 hours. We will return to your home at no additional charge to make it right and ensure you are satisfied.

It is entirely up to you whether you want to be home or not during your appointment. Many of our clients provide a key or garage code, and we ensure your property is kept secure throughout the duration of the cleaning.

We love animals and are a pet-friendly cleaning company. We just ask that you let us know if you have pets and if there are any special instructions regarding their comfort or safety while we work.

To allow us to focus on deep cleaning your surfaces, we ask that you pick up any toys, clothes, or clutter before we arrive. This ensures our team can spend their time scrubbing and polishing rather than tidying up personal items.

We understand that plans change, so we ask for at least 24 to 48 hours' notice for any cancellations or rescheduling. This allows us to offer the time slot to another client and manage our team's schedule effectively.

Please let us know in advance if there are any specific rooms or delicate items you would like us to avoid. We are happy to follow your specific instructions to ensure your most important belongings are handled exactly how you wish.

Since we are a family-owned business, you can often expect the same friendly faces at each visit. Having a consistent cleaner allows us to become familiar with your home’s specific needs and your personal preferences.